If you have a service issue we ask that you CALL THE CARRIER CUSTOMER SERVICE NUMBER and open a Trouble Ticket. You will be contacting the lowest service level at that point but the tech rep will ask you questions about your problem that we do not have the answers to.  This will save lots of time in the resolution of your issue.

After the Trouble Ticket has been opened you should have a response within 24 hours for standard services such as POTS lines. If you have a problem with a T1, you should be contacted within two hours by the carrier’s customer service department.

If you have no response within the time periods stated, please call our Toll Free Line at 877-310-3604 or email This email address is being protected from spambots. You need JavaScript enabled to view it. and we can intervene at higher levels than customer service and have the problem resolved in an expedited manner.

service issue_cycle

Monthly Newsletter

Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List icon Sign up for our Email Newsletter

Industry news, tips and new technology updates.

Voice

Voice

Voice is not just talking to someone on the other end of the line.  It is You saying the right thing that impresses someone who is on the other end of the line.

Learn More About our Voice Solutions >>

Internet

Data

ValuLink understands your need for reliable, cost effective data services. Make your next telecommunications decision with confidence.

Read More About our Data Solutions >>

Request A Quote

Services

Want to know how we can save you money on your telecommunications and data services?

Complete Our Quote Request Form

and start saving money today!

What's New?

Connection Speed Test

Speed Test

Test your Internet Connection Speed with our Internet Speed Test tool. Determine whether your high speed internet service provider is providing the bandwidth you are paying for. This test is designed to discover the real bandwith of your internet connection.

Start Test Now

Get A Cost Estimate

Get A Quote

Please complete the form below to get started with your quote.

Service Type:

First Name:

Last Name:

Income Opportunity

Income Opportunity

Are you are a Service Industry Professional who is leaving money on the table when you make a sale instead of generating streams of Residual Income?

Read More

Contact Us

Contact Us

ValuLink Technology Solutions
14 Oak Tree Lane
Louisville, KY 40245

Phone: 502-243-0200
Toll Free: 877-310-3604
Fax: 502-400-1332

Email Us