First Line Of Support - The Carriers

ValuLink will gladly assist customers who are experiencing service issues. However, it is essential that someone at the location experiencing the problem first calls to open a trouble ticket.

Please look on your phone bill to find the Customer Service phone number, call it and tell them you are having a problem.  They will open a Ticket for you and give you the number which you should write down.

We can be most helpful when we call to follow-up on a Ticket that is already open.

If you would like more detailed information please go to: Service Issue Cycle

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ValuLink Technology Solutions
14 Oak Tree Lane
Louisville, KY 40245

Phone: 502-243-0200
Toll Free: 877-310-3604
Fax: 502-400-1332

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